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Ask questions in plain, simple English. For example:
- Type: Where can I pay my phone bill instead of bill
- Type: How do I build my own website instead of website
- Be specific; ask one question at a time.
- Check your spelling and grammar.
Troubleshooting My TV
- Before Calling Technical Support
- Black Bars on Side of Screen
- Can Not See the Program Guide on My TV
- Client Initialization Error
- How Many TVs Can I Watch
- Pixelization on Screen
- Poor or No Audio
- Remote Not Working
- Screen Keeps Freezing
- Snowy Picture
- TV Picture Does Not Match the Size of My Screen
- Trouble Viewing TSN Jets Channel
- Ultimate Events Calendar
- Using Ultimate TV Videos
Related Videos
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Tips
- 'Conflict' Error message on my screen, what do I do?
- If your remote control stops working, try pressing the STB button on your remote to make sure it is in the right mode.
- Powercycling can resolve most issues. To do this, press the POWER button on your set top box. If you need to powercycle a lot, please call us at 225-5687.
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