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Contact for Residential Customers:

Sales, billing & technical support:204 225-5687
Toll-free outside Manitoba:1 800 883-2054
Directory assistance:411
Telephone repair:611
Pour le service en français:1 800 255-6687

Regular phone hours:

Sales

Monday to Friday

8:00 am - 9:00 pm

Saturday and Sunday

8:00 am - 8:00 pm

Billing

Monday to Friday

8:00 am - 6:00 pm

Saturday and Sunday

Closed

Technical support

Open 24/7, 365 days a year

 

Regular web chat hours:

Sales

Monday to Friday

9:00 am - 9:00 pm

Saturday and Sunday

9:00 am - 9:00 pm

Billing

Monday to Friday

8:00 am - 6:00 pm

Saturday and Sunday

Closed

Technical support

Monday to Friday

8:00 am - 8:00 pm

Saturday and Sunday

9:00 am - 5:00 pm

Internet, TV and Phone services

Contact for Business Customers:

Sales, billing & technical support:1 833 225-8383
Toll-free outside Manitoba:1 888 689-7073
Fax:204 949-1244

Regular phone hours:

Sales

Monday to Friday

8:00 am - 5:00 pm

Saturday and Sunday

Closed

Billing

Monday to Friday

8:00 am - 5:00 pm

Saturday and Sunday

Closed

Technical support

Open 24/7, 365 days a year

 

Smart Home

Smart Home regular phone hours:

1 866 949-0078

Sales

Monday to Friday

8:00 am - 6:00 pm

Saturday and Sunday

Closed

Billing

Monday to Friday

8:00 am - 4:30 pm

Saturday and Sunday

Closed

Technical support

Open 24/7, 365 days a year

Mailing information

 

P.O. Box 6666
191 Pioneer Avenue
Winnipeg, MB R3C 3N8

Resolve a concern

If you have an outstanding issue after contacting Bell MTS, you can resolve your concern.

Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with Bell MTS, view further options.

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